Frequently asked questions
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Are baby-care liquids or furniture included?
Are baby-care liquids or furniture included?
No. Toiletries, furniture and staged nursery props are not included unless explicitly stated.
Are these products suitable for every child?
Are these products suitable for every child?
Needs vary by age and development. Review the product notes and use age-appropriate adult supervision.
How should bath accessories be placed?
How should bath accessories be placed?
Keep them within adult reach without creating a trip, slip or fall hazard.
How should washable pieces be cleaned?
How should washable pieces be cleaned?
Follow the product-specific care notes and let every piece dry fully before storage.
What is included?
What is included?
Each product page lists the exact package contents.
Where are shipping terms?
Where are shipping terms?
Use the Shipping Policy link in the footer.
Where are return terms?
Where are return terms?
Use the Refund Policy link in the footer.
How do I contact support?
How do I contact support?
Use the Contact page or footer email address.